Utilities Included on Bill
The bill consists of charges for all 3 services plus tax:
Billing Information
The bill is printed and sent out on a monthly basis on the 1st week of the month. Bill payment is due on the 28th day of the month. If the 28th of the month falls on a non-business day, your bill will be due on the following business day.
Late Penalty Charges
Late Penalty charge of 10% is assessed the day after it is due. The late penalty is a calculated on the water charge, not the total bill amount.
Payment Timeline
Monthly Bill
| The bill is mailed out between the 1st - 5th of the month
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Delinquent Notice
| A delinquent notice is delivered to the service address on or before the 15th of the month. Pay attention to the due date listed on the notice.
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Shut Off or Disconnected
| The utilities will be shut off 5 to 6 days from the date of notice. Payment of past bills will include a $40 shut off fee and applicable security deposit on file.
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Monthly Meter Reads
| An auto read of all city meters are completed on a monthly basis, on or about the 24th of the month.
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Current Month Bill Due
| The current month bill is due on the 28th of the month. If the 28th day of the month falls on a non-business day, customers will have 1 additional business day to pay bill without penalty.
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