The bill consists of charges for all 3 services plus tax:
The bill is printed and sent out on a monthly basis on the 1st week of the month. Bill payment is due on the 28th day of the month. If the 28th of the month falls on a non-business day, your bill will be due on the following business day.
Late Penalty Charges
Late Penalty charge of 10% is assessed the day after it is due. The late penalty is a calculated on the water charge, not the total bill amount.
Date(s) an Action is Taken
The bill is mailed out between the 1st - 5th of the month
A delinquent notice is delivered to the service address on or before the 15th of the month. Pay attention to the due date listed on the notice.
Shut Off or Disconnected
The utilities will be shut off 5 to 6 days from the date of notice. Payment of past bills will include a $40 shut off fee and applicable security deposit on file.
Monthly Meter Reads
An auto read of all city meters are completed on a monthly basis, on or about the 24th of the month.
Current Month Bill Due
The current month bill is due on the 28th of the month. If the 28th day of the month falls on a non-business day, customers will have 1 additional business day to pay bill without penalty.